At 5:53pm, Xxxx served a Miller Lite draft to a patron who proved to be a regular guest. Xxxx did not ring in the round immediately. Four minutes later, she was at the register, but again, the agent could not substantiate the ring, as Xxxx performed many other actions in the interim.
At 7:22 pm, Bartender 2 served two shots of Jagermeister and two draft beers to a patron wearing an orange shirt who had previously paid cash for his rounds. At this turn, however, Bartender 2 accepted no cash and did not ring in anything.
At 7:24 pm, Bartender 2 served a patron wearing a backwards hat who looked less than twenty-five years of age. Bartender 2 did not require identification and neither accepted payment nor rang in the round. One minute later, she did move to register, but as she had prepared other drinks in the interim, the agent could not account specifically for the round in question.
The employee later described as manager Xxxx went behind the bar and instructed Xxxx to buy a beer for a bar guest. Xxxx immediately filled the round but did not appear to ring it in on a comp tab.
The agent observed a pair of patrons sitting at a high-top table in the bar area. Although they did not appear to be ordering alcoholic beverages, Server did not request identification from them. Additionally, they carried a plastic bottle with them, the contents of which were indeterminable. No staff member addressed them about the bottle or precluded them from having or drinking from the bottle. The agent finds it likely the bottle contained alcohol, which poses several legal and liability issues for the establishment.
Michael Zenner - CEO
Eye Spy Spotter Services Inc.
Hospitality Checkpoint PLLC
PO BOX 995 Gilbert AZ 85299
Toll Free: 800-880-0811